The second-hand marketplace Shoppers Express Anger Over Size Changes

Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.

The popular resale platform has revised its size classifications for female and kids' apparel without notifying all users about the change.

Social Media Backlash

Many shoppers and sellers are expressing on platforms stating that platform listings now display an altered size classification versus the original listing as a result of the reclassification.

The company said the new system was more in line with comparable marketplaces.

They have suggested members to review their products and update the measurements by hand if necessary, causing user dissatisfaction.

Measurement Approach Updates

Before the change, the sizes had both a single numeric size and a letter, like S/8 or M/10.

The new system has a letter with a size spectrum for example S/UK 8-10.

With some products, the sizing has been recategorised - for example a size L used to be a 12 but now shows as UK 16-18.

Member Stories

Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".

"Not many brands say XL is a 20-22," as the platform currently indicates.

Stephanie Gallen, located in Scotland, explained products she uploaded with size 14 tags were appearing on the platform as larger sizing 20-22.

"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.

Necessary Adjustments

Charlotte Lunn, based in Derby, explained she became annoyed by the change as she had to manually change the sizing for "all her products".

"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she stated.

Service Background

The service features exceeding 100 million members, with 18 million British users.

It has become a favored option versus similar marketplaces including eBay and Depop.

This represents another occasion that an unexpected update to the app has proved unpopular: earlier, the service retracted a modification concerning shipment methods due to shopper criticism.

Alyssa Carr
Alyssa Carr

A seasoned travel journalist with over a decade of experience exploring luxury destinations and documenting exclusive global experiences.